We’re Hireup, delivering disability support as it should be.
Our story. It started with a family and their challenge to find disability support that worked for them. They needed more, and knew that people with disability could have more independence, choice and control in their lives. The Hireup purpose was born, and now we strive to enable the pursuit of a good life for everyone.
Support as it should be. We’re Hireup and we’ve supported thousands of clients and Support Workers across Australia. Now, we’re on a mission to ensure that people living with disability can access the right support for the moments that matter for them. We do this through combining digital tools with the reliability of someone to help when it matters most.
The ask? Our mission sets a new standard for disability support, working in a world of transformation whilst delivering reliable services every day. Authenticity, curiosity and tenacity is a must. Resilience will be key. We will live the ‘power of yes’ and push for the best (we might not always get it right!) but we’ll work together to tackle opportunities, hold each other up and be there in the moments that matter to you and our community.
What you'll do - Support Worker Coach
The Support Worker Coach provides Hireup Support Workers with induction, coaching and other support services that are integral to Hireup’s mission to develop a quality workforce who support our clients to pursue their good life.
This role will deliver meaningful services at the start of a Support Worker’s employment journey to enable their long-term success as a Hireup employee.
Please note - this is a 6 month fixed term contract, and is 4 days per week.
- Deliver induction services to Support Workers
- Deliver coaching services to Support Workers
- Deliver other support services for Support Workers to advance Hireup’s Support Worker strategy over time
Your Background
- Support worker experience is highly desirable
- Motivated to connect with our users and make an impact
- Experience providing exceptional customer service and building relationships through understanding individual needs and meeting Support Workers where they are
- Strong communication skills and ability to respectfully deliver meaningful services which support employees in the moments that matter
- Strong presentation skills - you are able to present to audiences in a clear and confident manner, with the ability to adjust your engagement approach based on group dynamics to ensure an engaging experience for participants
- A willingness to learn and try new things, as well as motivation to learn and develop new skills
- Uses problem solving, creativity and initiative to find the right solution for each individual and ensure operational efficiency
- Encompass an eagerness to work in a fast paced and flexible environment
- Strong connection to, or interest in building an understanding of the Australian disability sector and community
- Approaches work with high-energy, drive and internal motivation
- Exhibits adaptability, resilience, transparency, trustworthiness, passion and innate curiosity
Why should you join?
You’ll have the opportunity to join our story and develop the next chapter of your own. You’ll become a critical part of a purpose-driven team, delivering our mission for people with a disability. Wherever you fit best within our organisation, our mission will ignite you, and our authentic, united and diverse workplace will help you flourish.
You will get:
- Opportunities to develop - we are always learning!
- We’re a hybrid organisation, offering flexibility in how and where you do your best work.
- Generous leave options including 7 additional days to help you pursue your ‘good life’ and learning goals
- Allowances to support you in your work set up and professional development
- Wellbeing programs, health and fitness discounts to help you stay happy and healthy at work
Join us in delivering disability support as it should be.
Apply now through the button below or please contact Amy on **********@hireup.com.au
People with lived experience of disability are strongly encouraged to apply.
If there are reasonable adjustments we can make to a recruitment process, role or your work environment to help you shine or you have a preferred method of contact, just let us know via the contact above.