Correctional Officer

Benefits

• Potential to earn up to $80,000 p.a. (including overtime and penalties) plus superannuation.
• Public holiday rate from $62 to $70 per hour, Sunday from $49 to $56 per hour and Saturday from $37 to $42 per hour.
• 8 weeks fully paid training starting on 20 May 2024.
• Five weeks annual leave for shift workers.
• Uniforms, meals and limited onsite parking provided.
• CBD location accessible by buses, trams & trains.
• Permanent employment with Serco, a global organisation with 12,000 colleagues across Australia, New Zealand and Hong Kong.
• No prior correctional experience required.
• Successful completion of fully paid training will be accredited with Certificate III in Correctional Practice.
• Flexible salary packaging options, including novated leasing for new and used vehicles.
• Career development and pathway opportunities.
• Share2Care ten (10) weeks of paid parental leave to eligible employees (12 weeks from 1/7/24).
• Access to 24/7 Safety, Medical and Mental Health Care via the Sonder  (including family members).
• Generous Employee Referral Program.
• Benefits@Serco, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners.

About the role

Reporting to the Operations Manager, you will work closely with all members of the Adelaide Remand Centre team to ensure the ongoing safety and security of prisoners, staff and visitors. As a Correctional Officer you will carry out operational-related activities including supervising the behaviour and activities of prisoners while ensuring compliance with relevant policies and procedures. You will join a motivated team of custodial professionals, responsible for the rehabilitation, reintegration and provision of services to prisoners, actively supporting prisoners throughout their sentence, whilst monitoring and maintaining the security of the Centre. You will maintain high quality documentation in relation to case files, conduct case assessments, prepare comprehensive reports and contribute to providing a safe and healthy working environment.

Duties

• Conduct prisoner and cell searches
• Respond to emergency situations including prisoner conflicts, injury and medical issues as required
• Oversee prisoner activities including meals, visitation and recreation
• Transporting and escorting prisoners to court and hospital visits
• Assist and supervise the activities of prisoners and behaviour
• Inspect conditions within facilities to ensure they meet established standards
• Search prisoners for contraband items
• Report on prisoner conduct
• Write detailed and accurate incident and case management reports
• Book and process incoming and outgoing prisoners according to Standard Operating Procedures.

About you

You are compassionate, motivated and have a strong desire to work with prisoners to make their first impact with the system safe, constructive and secure. A natural influencer, you are comfortable negotiating situations which at times are challenging and are passionate about delivering to the highest standards in a correctional environment.

To be successful in this role, you will demonstrate:

• The highest levels of personal integrity and ethical behaviour
• A natural ability to remain calm under pressure
• A very sound level of physical fitness
• An understanding of the needs of people from different ethnic, cultural and lifestyle backgrounds
• Clear and effective verbal and written communication skills
• Resilience and the ability to successfully influence and negotiate in challenging situations
• Flexibility in relation to your availability to work a variety of hours as required by the Centre
• A strong desire for learning and professional development
• A proactive nature and willingness to take the extra step.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a National Police Check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

Serco and Proud

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

To learn more please visit www.serco.com/aspac

Why Join Us

- You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care

- You’ll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.

- We Invest in you: Accelerate your career through our learning & development opportunities – think skills-based training, defined career pathways & fantastic internal mobility opportunities across the group!​

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. 

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging

To learn more about application and recruitment process, please visit https://www.sercocareers.com/adelaide-remand-centre

Enquiries:

Ms Amy Mackay

EA/Administration Manager

Adelaide Remand Centre

amy.mackay2@serco-ap.com