Court Services Officer , Justice And Attorney-General

As a Court Services Officer, you will ensure that administrative processes relevant to the operations of courts, including the delivery of quality services to members of the public, judicial officers and other internal and external clients are performed efficiently.
You will be expected to assist others in the performance of their duties, and to undertake the more complex and/or onerous duties associated with day-to-day processing of matters in the registry or courtroom. Your role is also responsible for modeling professional and ethical behavior and being committed to personal development.
You will be responsible for ensuring policies and procedures, use of court technology and systems used in the Magistrates Court are understood and followed.
This role reports to the Senior Registrar or Deputy Senior Registrar.
Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Justice & Legal
Classification AO3
Workplace Location Brisbane - West
Job ad reference QLD/540090/24
Closing date 05-Feb-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration 3 months with possible extension
Contact person Sharleen Davis
Contact details Phone: 07 3565 4001
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Key responsibilities

• Provide administrative support to ensure the efficient and effective operation of the registries of Court Services Queensland;
• Comply with administrative systems and processes relating to the operation of the court and registries (including receipting of money) to ensure the delivery of quality services to relevant clients and stakeholders;
• Prepare, process and manage correspondence, court documents and other documents of an administrative/financial nature in accordance with legislation and departmental policies and procedures in a timely and accurate manner;
• Develop and maintain professional and collaborative relationships, and confidentially communicate with key stakeholders including members of the judiciary and their staff, other government agencies, self-represented litigants and the general public regarding matters before the Queensland Courts;
• Use, update and monitor relevant databases and files in line with departmental guidelines to ensure accuracy of data and confidentiality;
• Provide appropriate information to members of the public and other internal and external stakeholders about court and registry services, court rules, practices and procedures;
• Assist to review and develop service improvements with regard to processes and procedures;
• Assist with the supervision and mentoring of staff, readily sharing knowledge and experience to ensure their understanding of court systems and processes to facilitate the efficient operation of the registry;
• Any other reasonable duties as directed by the Deputy Senior Registrar or Senior Registrar.

Applications to remain current for 12 months.
Further information
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Documents
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