Crisis Support Officer (Atsi-Identified)

Crisis Support Officer - Community Recovery Program. 

• Employment Term: Casual
• Location: Can bebased Broadbeach, Ipswich or Maroochydore
• Remuneration: $51 per hour + super + allowances

Make a meaningful difference with UnitingCare Community

An integral part of our Community Recovery Program, as a Crisis Support Officer you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. 

Let’s make a meaningful difference together. 

Your part in our UnitingCare Community team
 

Integral to the 'Pathways' project, this officer addresses the immediate psychological needs of disaster-impacted communities, guiding them towards resilience and recovery. 

The role emphasises collaboration with First Nations organisations and leaders, adopting a holistic approach to tackle social, economic, and cultural challenges. By focusing on cultural preservation, skill development, and suicide prevention, the officer ensures long-term well-being and sustainable development for individuals, families, and communities.
 

Emphasising a holistic self-determination model of well-being, the Recovery Officer position includes the delivery of Psychological First Aid (PFA) and case management, leading to enhanced connections to community and land through culturally sensitive collective support mechanisms. This approach is integral to building resilience within communities as part of the broader disaster recovery efforts. 

The Community Recovery Officer ensures that these initiatives are grounded in the principles of cultural respect and community-centred recovery, aligning with the strategic goals of the 'Pathways' project for sustainable development and mental health enhancement.

• Completion of or willingness to attain accreditation ASIST (Applied Suicide interventions Skills or a pathway approved by the Lifeline Community Services Manager.
• Training in Safe Talk.
• Completed or willingness to complete training in Psychological First Aid (PFA) Framework.
• Drivers Licence
• Positive Blue Card.

Desirable

• Demonstrated skills and sound knowledge gained through experience working with First Nations children, families and communities. Ideally you will have a minimum of 2 years’ experience in this area of work.
• Demonstrated understanding of the human-social needs following a disaster that lead to reduced risk and increased resilience for individuals, families and communities, including those from a culturally diverse background and those who have specific needs.

What makes a difference for you? 

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives.

• Flexible work arrangements to support work-life balance
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• Eligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference 

Our Family and Child Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour. 

Joining our Family and Child Services team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: 

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion 

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.  

Safe workplace 

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.