Crowd Controller/Security Officer/Venue/Pub/Bar - Gold Coast

4SITE PROTECTIONGROUP is seeking EXPERIENCEDCrowd controller/Security officers within GOLD COAST and surrounding to join their already established team. The successful applicant will operate within the management team and will be required to assist in the administration and operational tasks as requested by the Venue Manager. 

You will support full-time the venue's compliance and security needs by promoting company values and enforcing licensing obligations and other security processes. You will be representing the company professionally and are expected to follow and support our Code of Conduct.

We are offering: 

              •            Generous Hourly Rate across 7 days

              •            Great roster Monday - Sunday 

              •            Shifts Between 1700 - 0300 (5pm - 0300am)

Your duties will include but not be limited to:

              •            Ensure staff and customers are held to account for our Code of Conduct, Equal Opportunity, and Diversity principles.

              •            Report on and investigate any breaches of behavioral standards.

              •            Create a culture of respectfully dealing with staff and customers, practicing confidentiality, maintaining rapport and communication lines, and embracing challenging conversations.

              •            Provide friendly and efficient customer service for all persons entering the venue.

              •            Conduct site safety audits, complete risk assessments and plan staff training sessions.

Successful candidates must demonstrate the following qualifications and skills:

              •            Minimum 6 months to 1year experience as a Security Officer

              •            QLD Security License

              •            QLD RSA Certificate

              •            Current First Aid Certificate 

              •            Effective communication/written/verbal

              •            Exceptional customer service skills

              •            De-escalation and problem-solving.

              •            Previous experience working security for hospitality venues is preferred

We value the diversity of our employees experiences, talents, and cultures. Our talent strategy includes embracing diversity and fostering inclusion. Our capacity to unlock potential and improve our success depends on our ability to build a diverse, inclusive workforce.

For further information about the role email directly via ad, based on the experience our HR team will get in touch. 

Kind regards; 4SITE PROTECTION GROUP