- Work collaboratively with the Leader to identify development opportunities for individuals and the team
- Provide side by side technical coaching and mentoring to team members to help share knowledge
- Brisbane CBD location
- Subject matter expert for team and is the main point of contact for all technical questions relating to policy, legislation, product knowledge, systems, processes, and procedures
- Provide specialist technical and/or professional advice for authorisation and approval of complex claims/policies involving analysis and experience to arrive at the correct course of action in relation to claims management and recovery claims
- Increase awareness of cost and consequence of technical decisions
- Provide technical expertise and support to ensure ongoing quality decisions and outcomes
- Engage with external clients/stakeholders on the interpretation of policies and legislation.
- Minimum 5 year's technical experience within Personal Injury Claims Management and /or Recoveries
- Ability to make effective decisions in a timely manner and in line with delegated authority
- Ability to identify developmental needs of team members and recommend training activities to achieve positive outcomes
- Knowledge sufficient to interpret and analyse reports relevant to area of responsibility
- Commitment to increasing customer experience and delivering high quality solutions within required timeframes.
- Competitive salary package
- Discounts of up to 25% on our various Insurance, Banking & Superannuation products
- Flexible working environment and arrangements; genuine focus on work-life balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition).
Applications close: 17 May 2024 AUS Eastern Standard TimeDon't see a job for you?Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
- Brisbane - Inner Suburbs & CBD
- 17 May 2024
- Brisbane - Inner Suburbs & CBD
- 17 May 2024