Customer Administration Officer

Provides general advice based on policies, procedures and legislation within authorised delegations. Well-developed organisation and time management skills with a demonstrated ability to manage work priorities and meet strict deadlines. Client DetailsReputable State Government Customer.Description Demonstrate the five ways of leading behaviours to deliver organisational outcomes for our customers, our people and communities for the Greater Good. Ensure that registration and licence products and services are performed in a timely and accurate manner by reviewing applications, DRIVES data, management information reports and related files in accordance with policy and procedures including applications for address suppression and vehicle dealing restrictions, manual refunds and driving instructor licences, and transactions relating to customer bad debt follow-up, fine default sanctions and CTP insurance mismatches. Ensure the integrity of RMS's driver and vehicle records by carefully assessing information received in relation to record amalgamation, suspected fraud and mobility parking authority misuse and maintain restrictions on DRIVES and prepare documentation to…