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SalaryWe are a customer and community focused network of branch colleaguesTogether we can create brilliant customer experiences that matter?You will be joining one of our new Multi-Channel Branches!In addition to the below, as a part of the team at one of our new Multi-Channel Branches, you will utilise customer focus in person until 1.00pm daily, then a customer centric approach to interact, resolve customer enquires/complaints via telephone or digitally (a contact centre environment) afternoons. Part Time position 33 hours per week: Monday - Friday Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us. See yourself in our team As the Customer Banking Specialist in our Narooma Branch, you'll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice Support customers with enquiries, maintenance on accounts and process applications for credit products Complete Financial Health Checks to assess customers' financial needs and identify any changes Provide options for the customer through education & demonstration of our in-branch technology and digital banking options Problem solve & provide effective solutions…
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