AddressWebster Trucks is Tasmania’s leading retail truck operation selling in excess of 50% of the new trucks. Webster Trucks operates as the authorised dealer for Isuzu, Mack, UD, and Volvo Trucks and provides state-wide service, repair and parts support for the Tasmanian trucking community.
Webster Trucks/Motors Tas has an exciting opportunity for a self-motivated candidate that enjoys diversity in a role, can operate autonomously and thrives on being busy.
The Customer Care Consultant will report directly to the Customer Relations Manager, working across both the Webster Trucks and Motors Tas businesses, and will be required to assist across a range of tasks to meet Internal and external stakeholder, as well as franchisor, requirements.
The role is flexible with hours per week and days of work including start and finish times.
The Customer Care Consultant position is a multifaceted role incorporating activities related to, but not limited to:
- Customer Service (Retention & Satisfaction)
- Training Co-Ordination
- Employee Engagement
- Administration & Reporting
- Marketing & Event Planning
- CRM System Development
The successful applicant for this position will need to demonstrate
- Excellent communication skills
- Exceptional customer service skills
- Highly organised administrator
- Outbound and inbound call experience viewed favourably
Applicants must have the right to work in Australia without restriction.
Please note, this position is available for immediate filling and we reserve the right to proceed with filling the position prior to the closing date should the right candidate be identified.
For a confidential discussion please contact Camilla Daintree on 0434 038 *** or ***************@webstertrucks.com.au
