Address
Form of workYOUR OPPORTUNITYWe are looking for an enthusiastic full time Customer Care Consultant to join our Trade Store team based in Mt Gambier SA, to provide an exceptional level of service to our growing customer base. In this key role, you will support our Trade Store by serving customers face to face and attend to other activities including stock-takes, shelf price maintenance and stock top-ups ensuring that goods are stored neatly. By joining our passionate well established team, you will have the opportunity to grow, develop, have fun and make a positive difference to all our customers.
Your key responsibilities include, but are not limited to:Assist customers via telephone, email and in person by recommending the best product or services to match their needs
Inform customers of new product range and services where applicable
Understanding customer’s sales history and proactively identifying requirements
Ensure customer requests are actioned in a timely manner within allocated timeframes
Take ownership in continuing and cultivating all customer interactions
Some warehouse duties and lifting will be required
To be successful, you will have:Customer service experience in a Trade Store/retail environmentA current and valid drivers licence is essential and Forklift licence desirable
Outstanding customer service skills and the ability to work unsupervised in a small team
Clear verbal and written communication skills are necessary
Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
Self motivated, problem solver and time management skills
The ability to working hours between 8am to 5pm and some local travel may be requiredCULTURE & BENEFITSA career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive,…
Click here to view more detail / apply for Customer Care Consultant - Trade Store - Mt Gambier
