Customer Care Consultant Trade Store - Port Hedland, Wa

YOUR OPPORTUNITYDue to an internal promotion, we are looking for a dynamic Customer Care Consultant in our Trade Store to join our team, on a full-time permanent basis. Based in Port Hedland WA, you will provide an exceptional level of service to our customers!Your key responsibilities include, but not limited to:First point of call for all telephone, email and front counter-based sales enquiries - genuine hybrid role - a unique opportunity to learn and experience our Trade Counter and desk bound sales processes/Customer Care in equal measure. Build and cultivate relationships with our customers face to face and over the phone including email.Process customer orders as well as credits.Problem solving and complaint resolution.To be successful, you will have:Previous Trade Counter and/or Customer service experience within a hardware store preferred HOWEVER we are ready to mentor and guide an individual with a can-do attitude - be willing to turn up and learn!Basic computer and Microsoft office skills.Exceptional written and verbal…
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