Address
Form of workPublic Sector People are partnering with City of Parramatta to recruit for a Contact Centre Team Leader. This is great opportunity to lead exciting project that will impact all of City of Parramatta, and is forecasted to extend to 18 months.
Contract: Initial 6 month contract with 6-8 months extension
Hourly Pay Rate: $53.97 p/h + Super
Responsibilities:
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
Contract: Initial 6 month contract with 6-8 months extension
Hourly Pay Rate: $53.97 p/h + Super
Responsibilities:
- Leading and guiding team of 14 customer service officer in handling customer inquiries regarding the project.
- Analysis of the project, management of profit & loss, and team financial analysis.
- Previous experience managing a medium to large size team within a Contact Centre
- No leave will be approved for the period between October 2024 - January 2025
- Strong skills in Excel for financial analysis and projections
To learn more about Public Sector People and our commitment to driving positive change in the public sector, please visit our website: https://www.publicsectorpeople.com.au
Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.
