Customer Contact Officer - Ballarat VIC
Company : Serco
About You
- Demonstrated experience providing quality customer service in a fast-paced environment
- The ability to competently navigate software platforms/ screens simultaneously
- Listen and communicate effectively and show empathy
- Maintain a calm, resilient composure
- Demonstrate the highest standards of professional conduct and support for others and work collaboratively in a team environment
- Be fully vaccinated against COVID-19 (Minimum of Two vaccinations) to ensure the safety and well-being of our people
- Hold Australian Citizenship or appropriate unrestricted work rights
- Be required to complete pre-employment checks including relevant security clearances, computer competency and cognitive assessments.