Customer Development Executive - HC & SP

No Relocation Assistance Offered
# 158523 - Sydney, New South Wales, Australia
Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
Job Summary (Purpose) :
Reporting to the Customer Development Manager, National Metcash, the Customer Development Executive & Integrated Supply Planner– National Metcash is responsible for providing support to the Independents CDT in four key areas:

• National- Owning Atlas forecasting (baseline and promotional sales) for all Home Care categories within Independents & conducting ongoing analysis to supervise all areas of commercial performance and find opportunities to optimise the strategy for growth
• Assisting in the implementation and execution of key strategic imperatives- Brand led events and executions, NPD support and activation, distribution drives, retailer engagement events (i.e. Metcash EXPO, etc.)
• Advising & empowering the field team- ensuring that all relevant comms and materials are updated, distributed and communicated to assist the FST in achieving their goals within Independents
• Implementing the responsibilities of Colgate-Palmolive’s inaugural Integrated Supply Planner (ISP) for Metcash. This component of the roles is encouraged to represent ~50% off the total workload and will primarily involve Metcash order and inventory management for their five DCs across Australia, for the entire portfolio of CP products ranged by Metcash.

This role will work closely with the Customer Development Team Leader, Customer Development Managers, Category & Shopper Development Manager, Key Accounts Executive, Communication Executive, FSMs and Territory Managers, as well as inter-team and cross-functionally, particularly with the Customer Service & Logistics & Finance functions.
Main Responsiblities :
Forecasting and Accrual Management

• Development of promotional program, in conjunction with CDM
• Atlas input for all Home Care categories, including case deals, new and deleted lines, promotional & baseline forecasting, etc.
• Handling Metcash promotional process via Metproms platform

Commercial Support

• Ongoing analysis of business performance based on both internal (net sales, GtN, ASP, margin, case fill %, etc.) & external (RSV, market share, RASP, growth, etc.) to form a full view
• Undertake financial modeling and lead promotional reviews and planning to optimise financials and share within the team
• Share insights, proposals and recommendations that drive efficiency or effectiveness, in line with CP’s F.E.E.D principles
• Providing assistance with activation plans aligned to strategic priorities

Meetings / Presentations / Communications

• Contribute to commercial team as required (Customer Value Planning, Consensus Review, Risks & Opportunities, GOAT, etc.)
• Prepare and present at State Meetings/FST Workshops
• Engage and support FST through ongoing comms on relevant matters, empower state teams to deliver outcomes aligned to CDT goals

Required (Education, Knowledge required, Language skills, etc)

• Bachelor's Degree required
• At least 3 years of experience in category/customer/account roles or adjacent experiences required
• Outstanding communication skills, both written & verbal
• Strong planning and prioritisation skills
• Proven track record to be self managed and motivated and work effectively remotely

Preferred Requirements:

• Experience working with a syndicated data (Nielsen, IRI, Quantium) preferred
• Prior experience working with Metcash/Independent retailers
• Microsoft Office (i.e. Excel & PowerPoint) or Google Suite proficiency (i.e, Sheets, Slides, Docs) preferred

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Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.
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