AddressPlease call Desiree on 0405 699 *** for a confidential discussion.
About the company
This Australian business has been leading the way in the kitchen industry. The company is very financially sound and has grown rapidly over the last few years, hence now needing to employ more people. The company has a great culture, where there is a commitment to top notch quality, excellent customer service and an ability to deliver as promised. In fact, they find that many of their customers return! A great opportunity exists for an experienced Customer Experience Manager in manufacturing to join their dedicated team of professional managers and passionate staff.
About the role
This is a newly created role and is of high importance within the business. Reporting to the General Manager you will be working alongside a supportive team, managing staff of up to 20! This is a role with a lot of variety and scope to grow within the business, a great opportunity to expand your knowledge base for the right person!
Key Responsibilities
As the successful applicant for this role, you will be responsible for;
* Take overall responsibility for Finished Goods and Reworks check-offs for all product that leaves the factory.
* Professional and timely liaison with customers over Rework, Scheduling and Production issues.
* Provide cover for, and guidance to, Factory Floor Supervision, Logistics, Production Assistant and Quality Manager
* Assist General Manager in ensuring all aspects of Quality Control and Scheduling departments are kept running efficiently, including providing cover for, and guidance to, key staff in these departments.
* Where requested, assist General Manager across any other relevant areas within Production, Supplier and Customer areas.
Skills & experience
- A minimum of 5 + years in a similat role
- A background in Cabinet Making is essential!
- You must have manufacturing industry experience
- Exceptional communication skills and client liaison management abilities.
- An ability to work in cross cultural environments.
Culture
This company provides a dynamic, friendly, and innovative working environment with the business's aim to collectively work for the benefit of each other and the team! They have a great retention rate and helping everyone out is the aim.
Benefits
This full-time permanent position provides trust, security, a flexible working environment, career growth and opportunities for the right person! All employees are treated like family and the company focuses on assisting passionate professionals to thrive in their diverse and collaborative environment.
About us
Frontline Recruitment Group was established in 1995 and is made up of Industry specific verticals with specialist consultants working to help match great candidates with great career opportunities.
To apply online, please click on the apply button.
Alternatively, for a confidential discussion, please contact Desiree Taylor at Frontline Construction Australia on
0405 699 *** or via *******@frontlineconstruction.com.au, otherwise please check out our website for other available positions.
www.frontlinerecruitmentgroup.com/our-brands/frontline-construction-recruitment
