Customer Master Data Administrator

Req No.
48815BR
Job Description and Qualifications
At Air Products, with more than 21.000 employees globally, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges.
And at the European Shared Services Center based in Cornellà de Llobregat, with more than 340 employees, we support the group's various subsidiaries of all Europe and other regions. We have built an outstanding multicultural environment composed by employees of around 30 different nationalities.
Reimagine what's possible at Air Products.
We are looking for a Customer Master Data Administrator with English and ideally French or Dutch or Polish to cover a maternity leave (6 months).
As Customer Master Data Administrator, you will:

• Manage the administration of all Customer related data.
• Process all Customer Master Data inputs and changes, all data entry requests and queries received.
• Ensure that service quality levels fully meet expectations and compliance with legal requirements.
• Identify and communicate gaps, queries, and errors.
• Maintain a high standard of customer service.
• Support improvement programs.
• Support the implementation of the price increase programs.
• Be the primary contact with the country-based account management team, as well as commercial and query teams.

You will have:

• Excellent level of English and ideally Dutch or French or Polish.
• Ability to work alone and within the team, as well as building strong relationships with all other internal and external stakeholders.
• Excellent communication skills.
• Enthusiastic and easy to get on with.
• Understanding of customer administration matters for different countries.
• Strong customer focus.
• Good knowledge of MS Office and Microsoft Outlook.
• SAP for data handling and reporting is an advantage.
• Ability to work to global work procedures.

What we offer and what you get in return:
At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter.
We are the world's largest hydrogen producer and experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation - with excellent opportunities for growth and development. We care about work-life balance, so you will have the possibility to work from home 3 days a week.
Bring your possible and grow with us as we embark on building tomorrow together by being the safest, most diverse, and most profitable industrial gas company in the world.
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Employment Status
Full Time
Region
Europe
Organization
Corporate
Business Sector / Division
Finance