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SalaryReq No.49969BRJob Description and QualificationsAt Air Products, with more than 23.000 employees globally, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges.And at the European Shared Services Center based in Cornellá de Llobregat, with moren than 300 employess, we support the group's various subsidiares of all Europe and other regions. We have built an outstanding multicultural environment composed by employees of around 30 different nationalities.Reimagine what's possible at Air Products.We are looking for a Customer Master Data based in Barcelona.As a Customer Master Data, you will:
- Accountability for managing the administration of all Customer related data.
- Processing all Customer Master Data inputs and changes.
- Handling all data entry requests and queries received.
- Ensuring that service quality levels fully meet expectations.
- Ensuring compliance with legal requirements.
- Identifying and communicating gaps, queries, and errors.
- Maintaining a high standard of customer service.
- Supporting improvement programs.
- Supporting the implementation of the price increase programs.
- Informing Supervisors of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc.
- Being the primary contact with the country based account management team, as well as commercial and query teams.
- Native/Advanced in Polish, fluent in English, any other language is a plus.
- Understanding of customer administration matters for different countries.
- Strong customer focus.
- PC literate. MS Office. Microsoft Outlook.
- Desire to know SAP for data handling and reporting.
- Ability to work alone and within the team, as well as building strong relationships with all other internal and external stakeholders.
- Excellent communication skills.
- Ability to work to global work procedures.
We are the world's largest hydrogen producer and experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
We offer a competitive salary and benefits package, a culture of respect, challenge, and innovation - with excellent opportunities for growth and development. We care about work-life balance, so you will have the possibility to work from home 3 days a week.
Bring your possible and grow with us as we embark on building tomorrow together by being the safest, most diverse, and most profitable industrial gas company in the world.
#LI-SZ2Employment StatusFull TimeRegionEuropeOrganizationCorporateBusiness Sector / DivisionFinance
