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Form of workAbout Us
Zinfra partners with companies across the utility and infrastructure sectors to deliver maintenance, operations, engineering, and construction services. For our partners our work is crucial to maintaining the safety and reliability of their electricity and gas transmission and distribution assets.
About the role
The Customer Project Manager is responsible for customer-initiated projects within a geographical area of the United Energy network and is the contact point for customer inquiries relating to electricity supply increases and asset relocation works.
The Customer Project Manager leads and manages Customer Projects with:
- Design
- Planning
- Negotiation
- Co-ordination and management of human, material and capital resources.
Other responsibilities include, but are not limited to:
- Effectively liaise with customers, service providers and other authorities regarding contractual obligations and business objectives.
- Identify and manage scope variations with the customer aligned to contract requirements.
- Provide timely advice, technical support and communication to key stakeholders across the business regarding project status, undertaking tasks and implementation of issues / project plans.
- Maintain/develop networks and relationships with key customers, consultants, contractors, suppliers and planning authorities, in order to effectively deliver technical advice and meet deadlines on projects.
- Identify and manage community consultation requirements.
- Provide technical advice to customers on connection of supply to the distribution network.
- Identify and anticipate the needs of clients and deliver services that meet and exceeds client expectations and commit to continuous improvement in planning, process and services.
- Provide customer and non-customer cost estimates.
- Undertake monthly reporting requirements to ensure continual monitoring of financial performance including WIP, value earned, budget versus actual, forecasting.
- Assist the Manager in the annual development and on-going monitoring of budgets, monthly (profit and loss) analysis and quarterly forecasting.
About you
You’ll bring with you a proven track record in project management, comprehensive expertise in the tendering process, and proficient contract administration skills. Exceptional time management abilities are essential, complemented by strong verbal, interpersonal, communication, facilitation, and negotiation skills. Join our team to excel in a dynamic work environment!
In addition you will have:
- A Diploma in Power or other relevant qualification within the power industry.
- Relevant experience in a similar role where you managed the connection of supply within the electrical distribution industry.
- In-depth knowledge and understanding of all electrical supply policies, maintenance strategies and industry governing regulations.
- Proficiency in electrical distribution design.
- Sound financial management skills.
- Computer literacy in Microsoft office and customer information system packages.
Why you should come and work for us
Our people are our greatest strength and inspiration so having various flexible working options, paid parental leave and leave purchase plans amongst many other benefits are key foundational elements on which we have built our success. We are passionate about what we do and we are proud of who we are. Safety is the cornerstone of our organisation and respect for community and country is the keystone that locks in place our Group Values.
Why you should come and work for us
Our people are our greatest strength and inspiration so having various flexible working options, paid parental leave and leave purchase plans amongst many other benefits are key foundational elements on which we have built our success. We are passionate about what we do and we are proud of who we are. Safety is the cornerstone of our organisation and respect for community and country is the keystone that locks in place our Group Values.
Diversity/Inclusion
We understand and value the multiple strengths and contributions of a diverse workforce, the ability hybrid where possible, and our Reconciliation Action Plan is demonstrated commitment to employment, business, and partnership opportunities with Australia’s First Peoples. . We actively encourage applications from Aboriginal and Torres Strait Islander Peoples.
When you join Zinfra, you become part of our diverse, inclusive and passionate team, where you can be your committed self.
Recruitment Process
During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check
