Customer Relationship & Social Media Manager

Main Responsibilities: 

• Address and resolve customer issues efficiently 
• Schedule and book client appointments 
• Communicate effectively with customers through various channels
• Coordinate with internal team members to ensure smooth day-to-day operations of the business
• Manage and run Social Media pages 
• Design engaging Social Media posts tailored to specific audiences
• Assist in maintaining and improving customer satisfaction 
• Support the team with additional administrative tasks as required 

About you: 

• Customer focused with excellent communication and conflict resolution skills 
• Proficient skills with Microsoft Suite 
• Prior experience with proven results in Social Media management not essential but highly desirable