AddressKeune Australia is growing it's Customer Service team and is looking for a reliable and organised Customer Service Administrator to join the team and work from our Huntingwood office.
This role plays an important link between Keune and its clients when it comes to delivering exceptional Customer Service to both external and internal parties. You will be processing orders in a timely manner, promptly responding to customer general enquires, booking client training, supporting our Sales Reps with queries, as well as processing and keeping track of orders in SAP. This role will also provide general adhoc administrative support to the office.
Our company ethos is embracing a ‘family’ workplace culture and as importantly, a customer first culture, providing service which is caring, genuine and personalised.
Our ideal candidates must be well organised, have great attention to detail and have an exceptional customer centric attitude. You will be able to build solid working relationships and enjoy working in a small team.
If you are someone who enjoys solving problems, assisting customers and enjoys variety in a role, this role is for you!
What will your day look like at Keune?
- Assist customers with orders and general enquiries
- Support our Sales Reps on the road
- process and keep track of orders in SAP
- Accurately enter and keep track of data
- General administration and office duties
What will make us sit up and take notice?
- 3+ years proven experience in Customer Service
- Excellent written and verbal communication skills
- Professional phone manner
- Excellent attention to detail and accuracy
- Ability to work under pressure
- Good time management
- Self-motivation and initiative
- Proficient in MS Word, Excel and Outlook
- Experience in SAP is a benefit but not a requirement
Benefits and Perks
- Competitive salary
- Spacious / modern office environment
- Fun social club
- Monthly product allowance across our brands
- Onsite Parking
- Work from home on Fridays
- Company lunch on Thursdays
- Childcare Subsidies
Back to us, who is Keune?
We are a family-run business in Australia since 1995 and are passionate about the professional hair, beauty, and skin industry. We live and breathe for our clients - everything we do has been designed to support them and our wonderful industry.
Family and our clients are the heart of who we are and how we operate. We believe that ‘’Your Future is Our Future’’ sentiment underpins everything we do as a company for our team members and our clients.
We believe in being a socially and environmentally responsible company and we have our own charity, The Keune Foundation, which supports children with life-threatening illnesses. We are also focused on continued improvement in our sustainability and environmental footprint through our Green Vision initiatives. We have also recently received B Corporation Certification!
If this sounds like a great opportunity for you, please apply below.
Please note, only applicants who have been short listed will be contacted.
