Customer Service Advisor

Who are we:

The people at Wagga Motors are a professional, skilled and expert team who work together towards common goals for all our customers.

A proud family-owned business for more than half a century, we ensure we choose the right person that complements our mission of providing the ultimate driving and Customer Service experience.

Most importantly, we promote a nurturing, safe work environment and staff development to support your career in the automotive industry.  

What we want:

We currently have a position in our modern car service department for a Service Advisor.

Tasks include:

• Customer service including administrative duties 
• Working with the service team to ensure smooth workflow and timely completion of repairs
• Communicating with clients about vehicle concerns, insurance and warranty questions
• Pre-costing of customer repair orders
• Assisting our fantastic service team as required in other service department duties

What you have:

• The ability to take on a challenge, own it and solve it 
• Strong Customer Service skills 
• Experience using Microsoft 360
• Well-developed communication skills, written and verbal 
• Great telephone skills assisting our customers, your colleagues and manufacturers
• Able to prioritise your work and meet deadlines
• Current drivers’ licence (desirable)
• Experience and/or interest in the automotive industry (desirable)

What’s in it for you:

This is a great opportunity for someone looking to commence or expand their career in the automotive industry. You will be joining an experienced and fun team of dedicated professional people who enjoy what they do, within a company that values their people and contribution. 

Employee benefits include:

• Discounts on vehicle purchases, servicing and accessories
• Work/life balance with no weekend work
• Employee assistance and wellbeing program 
• Staff Uniform
• Annual company dinners / monthly staff lunches.
• Social club
• Career progression opportunities

The hours are 38 per week, Monday to Friday only, weekends are all yours.

Due to the nature of this position, punctuality and reliability are essential.

Next steps: 

If you feel you are a good match for the position, we would love to hear from you. 

Apply Now!                                

                                        www.waggamotors.com.au