AddressAt Probe CX, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
Are you a positive go-getter with a thirst for learning? Can you rock those communication and Customer Service skills like a pro? Do you have a knack for understanding customer needs and providing positive solutions? If you're nodding along, then hold up, because this is the role you've been searching for!
Join our team of passionate Customer Service Specialists, based in the buzzing contact centre in Maroochydore. Here, you'll experience a culture that thrives on fun, respect, integrity, innovation, and transparency. Get ready to be a part of something awesome!
Here's the exciting details -
- You've got options! We offer permanent full-time (38 hrs p/wk) or part-time (20-36 hrs p/wk) positions with multiple start dates available (Please note part time hours are determined based on business needs, not candidate request).
- Flexible hours that suit your lifestyle. Our Monday to Friday rotating roster falls between 8 am - 8 pm, with occasional weekend hours based on client needs.
- Night owls, we've got you covered! Earn penalty rates for weekend work and any shifts after 7 pm.
- Kickstart your journey with comprehensive full-time paid training onsite, and we'll keep investing in your development.
- Embrace the hybrid life! Once you're settled, you'll enjoy a mix of onsite and work-from-home opportunities.
- Protect your car or bike from the weather whilst you're at work with FREE undercover parking!
- Let's party! We have monthly reward and recognition programs with awesome food days, games, and prizes to keep the celebration going.
- Stay fueled with fresh fruit every Tuesday.
- Share the love with our Employee Referral Program. Bring your friends on board and get rewarded!
- Your dedication won't go unnoticed. We have a Tenure Recognition Program to honor your commitment.
- Stay healthy and fit with gym membership discounts, and take advantage of our 24/7 employee health, wellness & safety platform.
- Our office is located in the heart of Maroochydore CBD, close to transportation, shopping, and plenty of food options.
- We believe in diversity and support, where everyone is welcome. Our differences make us stronger, and we're all about fostering a supportive working environment.
Sounds like a dream, right? Come and be part of our awesome team!
Heads up! This is an Australian based role and because of our client's requirements, you must:
- Hold current Australian Citizenship,
- Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you), and
- Have lived in Australia for the last 5 consecutive years (a 5-year footprint),
Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive.
At Probe CX equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!
Send your application our way, we can't wait to see it!
