AddressRandstad are working closely with a reputable client in the building and construction industry. This company is seeking a Customer Service Consultant to work in one of their branches based in Lonsdale. You will be responsible for providing high quality Customer Service to the general public and building strong relationships with these customers.
This is a PERMANENT position and would suit a sales focused individual with experience in face to face sales. You will be working in a small team of 2, engaging with customers primarily face to face as well as via email and phone. You will attend to queries from the general public that have a need for this product, assist with quoting and general administration.
About you:
- Live in the southern suburbs
- Strong Customer Service experience (walk-in traffic, phone and email)
- Experience in cash handling and using EFPOS
- Team player, driven and goal orientated
- Experience in general administration duties
- Intermediate + Microsoft Office and CRM skills
- Have great attention to detail
- Motivate to learn and demonstrate initiative
- MUST be able to pass a medical
- MUST be able to provide a CLEAR National Police Check
As the successful Customer Service Consultant you will:
- Provide excellent Customer Service
- Manage the customer experience after order placement
- Support and build strong relationships with customers
- Provide quotes and process orders in a timely manner
- Manage delivery/order issues swiftly keeping customer informed
- Respond to all customer enquiries and produce quality solutions that satisfy all parties
- Grow with the business, long term prospects
If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai please include an explanation on your sales knowledge and your Customer Service values.
This role is offering a full time permanent position for the right candidate, offering 5 days per week Monday to Friday 8am - 4pm.
Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
