Customer Service Consultant | Call Centre

*Calling ALL Call Centre, Hospitality & Retail Customer Service Professionals*SMAART Recruitment is excited to partner with one of Australia’s most recognisable banks, a member-owned financial services institution renowned for its commitment to building long-lasting customer relationships.Benefits:

• Competitive base salary of $63,625 + super
• Multiple permanent full-time opportunities available
• Convenient West Leederville location, close to public transport
• Hybrid work model after training (work from home and office)
• Access to a comprehensive staff well-being program (including health initiatives, employee assistance, and employee care programs)
• 3 paid Work Life Balance days per annum
• 2 paid Community Volunteer days per annum
• Inclusive and diverse work environment
• Start in the Contact Centre with endless growth opportunities

About the Role:
As a Customer Relationship Consultant based in the Perth Contact Centre, you will handle calls from existing customers regarding internet banking, credit cards, or transaction accounts. You'll work alongside committed colleagues who embrace the values of People, Planet, and Profit.About You:

• Positive attitude with a focus on excellent Customer Service and interpersonal skills
• Tech-savvy with confidence using multiple computer systems
• Previous experience in a Customer Service role in retail, hospitality or a contact centre.
• Excellent communicator, listener, and problem solver
• Comfortable working in a busy environment
• Resilient and loves challenges, seeking a positive team environment
• Available to start on June 3rd, 2024

If this sounds like you, we'd love to receive your application! Have any questions? Please call Josh @ SMAART Recruitment on 08 8232 6008.Background checks are conducted on successful candidates.