Company

MedilawSee more

addressAddressSydney, NSW
CategoryCustomer Service

Job description

Company Description
Medilaw are seeking an experienced Customer Service professional to join their growing team in the role of Customer Service Consultant
Job Description
Key responsibilities will include:
Proactively managing assigned customers;
Ensuring a superior level of Customer Service to facilitate client access to Medilaw Independent Medical Exams and other Medilaw services according to the client's needs;
Promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
Delivering superior Customer Service & client liaison to our key stakeholders;
Actively promoting new products/services to assigned existing clients.
Qualifications
In order to be successful, you must have the following:
Minimum 2 years of experience in an inbound/outbound phone based Customer Service role (preferably in the medical or insurance industry);
Be highly organised and able to multi-task effectively;
Excellent attention to detail;
A problem solving and proactive attitude;
Strong Office 365 skills; proficiency in Word and Excel, strong numeracy skills, accurate data entry and typing skills and strong database management skills;
A proven ability to work within a team;
Knowledge of medical terminology, workers compensation; processes/legislation and/ or life insurance industry experience would be desirable, but not essential.
Additional Information
You are welcome here.
Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
Refer code: 1428256. Medilaw - The previous day - 2024-02-04 14:11

Medilaw

Sydney, NSW
Popular Customer Service Consultant jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Customer Service Consultant

Norwest Recruitment

Silverwater, NSW

17 hours ago - seen

Loyalty Sales Consultant - Work From Home - Parramatta

Accor Plus

Parramatta, NSW

5 days ago - seen

Loyalty Sales Consultant - Work From Home - Parramatta

Accor

Parramatta, NSW

5 days ago - seen

Customer Care Consultant

Hcf Customer Care Consultant

Sydney, NSW

5 days ago - seen

Early Childhood Customer Service Consultant

Northcott

Maitland, NSW

5 days ago - seen

Inbound Sales and Customer Service Consultants x 30

Hollard Insurance

North Sydney, NSW

5 days ago - seen

Early Childhood Customer Service Consultant

Northcott

Tamworth, NSW

5 days ago - seen

Customer Service Coordinator

Loop Business Consulting

Strathfield, NSW

6 days ago - seen

Customer Service Consultant

Smaart Recruitment

Sydney, NSW

6 days ago - seen

Customer Care Consultant

Clear Skincare Clinics

Surry Hills, NSW

6 days ago - seen

Customer Service Consultant | Immediate Start | Botany

Sharp And Carter

Sydney, NSW

a week ago - seen

Early Childhood Customer Service Consultant

Northcott

North Shore, NSW

a week ago - seen

EC Customer Service Consultant - Lismore

Northcott

Lismore, NSW

a week ago - seen

Early Childhood Customer Service Consultant

Northcott

Lismore, NSW

a week ago - seen

Early Childhood Customer Service Consultant

Northcott

Chatswood, NSW

a week ago - seen