Address
Form of work
SalaryCustomer Service / Inbound Sales
At Bespoke Manufacturing Group, where innovation meets excellence in Melrose Park, Adelaide, we're on the lookout for a dynamic Customer Service representative to join our vibrant team and redefine the sales experience.
About Us: We're not just a manufacturing company; we're crafting Australia's highest quality products for renowned brands nationally and internationally. Bespoke Aluminium and Key Manufacturing, operating under one roof, form the nucleus of our forward-thinking and collaborative environment. Our products offerings include, Bespoke Aluminium extrusion, Wardrobe systems, anodising and more.
The Role: Get ready to be the voice of Bespoke! As our Inbound Sales Specialist, you'll be at the forefront of customer interactions. Your mission? Transform inquiries into opportunities, guide customers through our product offerings, and provide a seamless purchasing experience.
Responsibilities:
- Master the art of responding to customer calls and emails with finesse.
- Process sales orders for small to medium customers, turning transactions into relationships.
- Generate and follow up on quotes.
- Be the go-to person for walk-in customers, turning their inquiries into opportunities.
- Collaborate with the team, ensuring smooth communication and an outstanding customer experience.
- Play a pivotal role in managing customer inventories and coordinating with warehouse staff when needed.
- Handle freight scheduling when the situation arises.
- Resolve Customer Service issues with a proactive and positive approach.
Requirements and Skills:
- Your Customer Service is not just good; it's exceptional.
- Quick learner – whether it's about our products, industry nuances, or the latest market trends.
- Ambitious and ready to grow with us.
- Professional attitude, appearance, and exceptional organizational skills.
- Proficiency in Microsoft Office - word, excel, outlook.
- Previous experience in a similar industry? Advantageous but not a deal-breaker.
Why Choose Bespoke? Join us in shaping the Bespoke experience. This role isn't just about handling inquiries; it's about crafting exceptional customer interactions. Bring your skills, enthusiasm, and that 'can-do' attitude to the table, and let's build a career together. If you're looking for a beginning rather than just a role, Bespoke Manufacturing Group is the place to be.
Please apply via seek with your resume and cover letter and expressing your Interest in the role.
