AddressJob reference: 597236
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
The Department for Energy and Mining is committed to building a diverse and flexible culture. We encourage and welcome all applications from women, diverse community groups and ages, Aboriginal and Torres Strait Islanders and people with disabilities.
About the opportunity: An exciting opportunity has become available for a Senior Customer Services Officer with the Department for Energy and Mining (DEM). The role will provide customer support for consumer-facing energy projects and programs led or supported by DEM that contribute to South Australia’s energy leadership. The role has a focus on assisting households, ensuring information accessibility, and delivering high levels of support.
The role may from time to time also provide a broader advisory service to support improved energy efficiency, literacy, affordability and education.
About us:
The Department for Energy and Mining (DEM) leads the global transformation economy, overseeing the responsible mining and production of the minerals, metals and fuels of the future, to safely and sustainably generate the energy and low carbon products of the future. Our low-cost power, leading regulation system and culture of innovation is leading to the decarbonisation of industry, new modern manufacturing opportunities, increased employment and greater prosperity and security for the people of South Australia.
Key Selection Criteria: Please only address the dot points listed below in your application
- Knowledge of consumer-facing energy projects and programs led or supported by the Government of South Australia, or the ability to quickly acquire the knowledge.
- Well-developed ability to communicate effectively, both verbally and in writing.
- Sound ability to research and analyse problems and to prepare and draft clear, sensitive and concise recommendations.
- Ability to work independently, either as an individual or team member, under limited direction, identify performance outcomes, plan activities and set priorities to achieve objectives within deadlines.
Remuneration:
ASO4, Salary range $75,430 - $79,070 per annum
Full-time role, working 37.5 hours per week
Special Conditions:
- This is a term vacancy for up to 2 years.
Enquiries:
Matthew Dewhirst
Project Manager, Residential Energy Programs
08 8429 0***
***************@sa.gov.au
Application Instructions:
Applicants are required to submit a curriculum vitae and written application of no more than two pages, demonstrating their suitability for the role by addressing the key selection criteria above. Applicants are to include the name, address and contact number of three current referees, one being your current line manager.
All applicants are required to complete and submit the Employment Declaration.
Applications close: 30/06/2024 6:00 PM
Attachments:
- ASO4_Senior_Customer_Services Officer_FINAL_20240426.pdf
- Pre-Employment-Declaration_240522.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
