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Form of workAbout the Company
In today’s volatile world, a.hartrodt continue to draw upon its 136 years of global experience and dedication to the transport & shipping industry, to support & deliver shipping solutions to its international customer base.
Proudly family owned to this day, a.hartrodt success over this time has been due to a unique set of family values which have people at the centre of everything we do. We are a people first culture, focused on diversity and inclusion, a supporting and nurturing environment who recognise & reward people for their hard work.
a.hartrodt are also committed to reducing the impact transport & shipping has on our environment as we know not all CO2 emissions can be avoided We believe there are many ways to leave the smallest possible ecological footprint on the way from A to B.
One of those ways a.hartrodt is committed to is Eden Reforestation Project, a global initiative focused on reforestation & readdressing the balance of CO2 emissions.. Read more about the Eden Project here: https://www.edenprojects.org/
As a new member to the team, you can expect to work in an organisation that is fast-paced and exciting with an illustrious history. We offer:
- Flexible work from home arrangements, 2 days per week after successful training completed
- A rewarding career path within a global business
- A strong focus on our employee development
- A stable long-term opportunity with a global provider
About the Role
Our Brisbane team is looking for an additional Customer Service team member.
You’ll interact with customers for bookings, pricing, service options and order updates. Importantly, your role will be to enhance customer experience, foster relationships and create customer loyalty.
A key aspect of the role will be your ability to manage the status of customer orders through maintaining accurate data within our Cargowise system and communicating exceptions to customers.
Strong communications skills, a proactive approach & a desire to service the customer will be key characteristics to both yours & the success of the role.
Who were looking for:
We would love to hear from you if you have had a minimum of 12 months freight forwarding experience. Exposure to Cargowise or a similar logistics software program would be advantageous. It would be ideal if you demonstrated the following skills & attributes.
Key Skills & Attributes
- Clear Oral & Effective Written Communication Skills
- Efficient Planning and Organising Skills
- Willingness to Learn & Grown within Role
- Adaptable & Flexible to Changing Market Conditions
- Ability to Work Autonomously, whilst working within a Team
- Flexible & Willing to Support Others
Benefits
- 20 days holiday
- Flexible work from home arrangements
- Industry recognised & certified training
- Company Social Club - we like to have fun where we can, so don’t be put off by the next Flanno & Uggs day.
- Christmas Function – fully expensed & inclusive of partners
How to Apply
You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.
Submit your resume and cover letter via the “Apply” button.
For more information about a.hartrodt please visit our website https://www.hartrodt.com/company
a.hartrodt does not accept unsolicited applications from employment agencies.
