At Nutrien Ag Solutions, our purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day.
We are currently offering two great opportunities for Customer Service Officers to join our stable and high performing Customer Service team. These roles will be based from our North Fremantle office.
About the opportunity:
Reporting to the Customer Service Team Manager, your role will provide support to our broad network of Independent Customers to ensure prompt and accurate processing of customer orders. In addition, you will handle customer pricing requests and product enquiries, resolving supply issues and fielding a range of customer calls and account queries. Supplier liaison and actioning credits will also form part of this varied and rewarding role.
Your success in this role will be measured by:
• The positive relationships you develop with our customers and your colleagues
• Your ability to resolve customer issues promptly and accurately
• The positive contribution you make to the achievement of team goals
• Your support of the Nutrien Ag Solutions culture and values
About You:
- You will have a proven background providing excellent customer service and problem solving.
- You will have 2 years’ experience in a similar role and ideally have a background in agriculture.
- You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and “get the job done” in a fast-paced environment.
- You will be keen to learn all aspects of your role and our business and your previous experience using the SAP ERP and online portal system will be highly regarded.
Why work for us?
- Be a member of a company committed to feeding the future
- Opportunities to support community partnerships across our network
- Join a dedicated, forward-thinking, and innovative culture
- Grow with us, through opportunities for career development and progression
- Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuous insurance
- An additional day of leave – Nutrien Day
- Gender neutral parental leave policy
- A supportive, flexible, and engaging environment that will support personal/professional development
Apply today!
If you are determined to make a difference and want to join a diverse organisation offering the opportunity to gain exposure to Australia’s key growth industry, click on the APPLY button. To find out more about Nutrien Ag Solutions go to https://www.nutrienagsolutions.com.au/ or follow us on LinkedIn.
This job will remain posted until filled. While we appreciate all applications we receive, only candidates under consideration will be contacted.
Vaccination is required for all new hires joining Nutrien Ag Solutions. All new hires are required to be fully vaccinated against Covid-19 unless you have a medical exemption. Nutrien Ag Solutions commits to providing a safe workplace for our employees and customers.
During the recruitment process, you will be required to provide proof of your COVID-19 vaccination status as part of your application for employment with Nutrien Ag Solutions.