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Form of workAbout this opportunity,
Metroll is a leading Australian manufacturer and supplier of quality metal building products. We pride ourselves on a high level of Customer Service and are currently looking for the right person to join our team in the role of Customer Service Officer.
This is an exciting and energetic role which has front-line responsibility for our day-to-day client interaction, quoting, order processing, and support of our sales team. You will be working with clients, the external sales team and the operations team to ensure that clients’ expectations are met.
As a successful candidate, you will be an excellent communicator with highly developed administration, Customer Service and problem-resolution skills. Your experience working with a diverse range of internal and external customers, combined with your ability to work as part of a team will ensure you continually exceed customer expectations.
Key Behaviours, Knowledge and Skills
- A friendly & professional outlook
- Reliable and punctual
- Excellent communication skills - both verbal & written - Internal and External
- Ability to work independently and as part of a team
- Can operate under pressure and can multi-task
- Good problem-solving skills, writing and analysis skills
- Initiative, motivation and attention to detail is imperative
- High-level data input accuracy
- Proficient in the Microsoft Office Suite
- A keen interest in learning and understanding our product range
- An ability and willingness to build customer relationships and offer service at the highest level
- Fit our values & culture
We offer a supportive working environment and full training is provided in this role. Industry experience is highly valuable, however, your ability as a fast learner who can work to deadlines, coupled with a strong work ethic and ability to maintain relationships will ensure your success.
Interested? Please ‘apply now’ or drop into our office to discuss this opportunity further.
