Address
Form of work
Salary- Part time (38 hours per fortnight)
- Generous superannuation (up to 16%, conditions apply)
- Health and wellbeing program (including free annual skin checks/flu vaccinations, biennial health assessments, seasonal fitness/yoga/wellness sessions)
- Free parking onsite
- Access to health fund corporate discount
- Great location (on Albany Highway and close to Tonkin and Roe highways)
- Access to onsite gym facility (at the Civic Centre)
- Hourly rate: $37.50 to $39.86 plus super
About the City of Gosnells (City)
The City of Gosnells serves a diverse community of more than 135,000 residents. The City is a large local government organisation in Western Australia with a reputation for professionalism, innovation and excellence. City employees enjoy a work environment that encourages professional development and promotes a healthy work-life balance.
About this position
Join our vibrant team of Customer Service professionals and make a difference in a community focused organisation!
We are seeking a passionate Customer Service Officer to answer customer enquiries, resolve issues effectively, and build positive relationships in a busy multi-channel environment, interacting with customers via phone, face to face and online enquiries.
What we are looking for
To be successful in this role you will have:
- Substantial experience in a similar role and a commitment to service excellence.
- Professional and empathetic approach to Customer Service.
- Strong computer and administrative skills.
- Experience in cash handling.
- Outstanding interpersonal skills with the ability to build relationships with a range of stakeholders.
- A positive work attitude and strong work ethic.
Essential requirements
- Current National Police Clearance (less than three months old) Please note: This is not essential to apply for the role but will be required at a later stage as it is an appointment condition.
In return we can offer you
A challenging and rewarding position, competitive salary, additional superannuation contributions, professional development opportunities, as well as the opportunity to work in a friendly environment and contribute to a forward-thinking Local Government organisation.
Candidates who are deemed suitable but not appointed for this current part time position may be considered for similar roles as they arise within six months from the date this recruitment closes.
For more information or to apply visit the City’s website.
Human Resources can be contacted on 9397 3362
Applications close at 4pm on Friday 1 March 2024.
The City of Gosnells embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, young people and people with disability.
