AddressCustomer Service Officer
Division: Boral Cement Limited Department: BORAL CEMENT Work type: Permanent - full time Location: Sydney
Your next opportunity
The primary purpose of this position is to provide Customer Service and administration activities associated with Cement’s supply chain function to ensure full compliance and satisfactory delivery to customers. This is a permanent full time position, where you will be required to work from our Maldon site Monday – Friday.
Your day will involve:
Provide day to day Customer Service and administration support to the Packaged Products Distribution team.
Receive orders by telephone or email
Liaise with customers and carriers to ensure customer delivery expectations are met.
Manage standing orders and purchase order entry and receipting for transport fleet, subcontractors and suppliers.
Running various reports, pallet return reports and general fleet paperwork.
Other duties as directed by the distribution manager.
What are we looking for?
Previous Customer Service and Administration Support experience within the logistics or construction industry.
Previous experience with Oracle would be highly desirable
A demonstrable customer focus with a strong sense of service delivery
Highly organised and able to work under pressure
High level of accuracy with data entry and excellent attention to detail.
Strong written and verbal communication skills
Proficiency in MS Office Suite
What’s on offer?
Full time permanent position
Supportive and positive Team Environment
Ongoing mentoring and guidance from outstanding industry leaders and colleagues
Genuine career growth opportunities within Boral Australia
Access to a variety of support networks including Boral Employee Assistance Program
About Boral Cement
At Boral, we supply up to 4 million tonnes of cementitous products through our Berrima Clinker & Cement Manufacturing, Maldon Cement Grinding & Packaging, Marulan South Limestone Mine & Manufacturing, and Geelong Cement Grinding Operations. Boral Cement is working towards reducing carbon emissions by replacing 60% of fossil fuel in its manufacturing process with lower carbon alternative fuel. We have invested heavily in the development of Berrima’s alternative fuel project, to enable to the transition from coal to refuse derived fuels.
Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.
We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.
Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.
Application closing date: 06 Apr 2024
