Address
Form of workCustomer Service Officer
- On-site parking
- Competitive Salary Package
- Friendly and supportive culture
- Full Time
About AAF
We are one of the largest dedicated coaters of Aluminium in Australia, with 3 plants in operation. Started some 30 years ago, the vision of the company founders was to develop an organisation to specialise and excel in surface finishing, and that early vision has remained central throughout the growth and diversification of this business.
The Role
We have an opportunity for a Customer Service Officer to join our Dandenong Branch.
Your key responsibilities will be:
- Answering phone and email enquires in a timely and professional manner
- Processing orders promptly and accurately
- Managing the invoicing for customer orders
- Resolve customer complaints and issues
- Maintain customer records and documentation
- Provide administrative support
- Must be able to multi-task, take control and ownership of role
- Other ad hoc duties or requirements
What you will bring
This full-time position will suit someone who has the following attributes:
- Customer service experience and/or administrative experience preferred but not essential
- Strong computer and general communication skills
- Attention to detail with strong organisational skills
- A team focused, and proactive approach to work
- Industry knowledge/Basic knowledge of estimating advantageous but not essential.
- Proactive and willingness to learn
- Proven as reliable and punctual
- Full Australian working right
On the job training provided
If you want to work in a friendly hard-working environment where you will be rewarded for your contribution, please send your CV through Seek
