Customer Service Officer (Admin)

Job Number: CUS-2Business Unit: Community Development - Customer ServiceEmployment Status: Full TimeThe City of Kalgoorlie-Boulder is seeking an enthusiastic and motivated full-time Customer Service Officer. The Customer Service Officer is the first point of contact for our customers and one that promotes a positive image of change throughout the City of Kalgoorlie-Boulder.Our Customer Service Officers are responsible for delivering quality Customer Service to our internal teams and external customers. You will ensure that information is accurate, concise, timely, and in accordance with the City's best practice standards and high Customer Service expectations.We are looking for someone with flair, exceptional time management skills, amazing phone etiquette, who can juggle multiple tasks and is adaptable to work within our dynamic team.Cash handling skills are not essential but beneficial.Previous Customer Service experience is essential.The position is based at the City's Administration Building.Why work at the City?- Flexible Rostered Days Off and 22 Days Annual Leave- Salary Sacrifice Options- Onsite creche and rebated childcare* (conditions apply)Salary and BenefitsSalary ranges between $64,324 to $68,018.Remuneration will be commensurate with qualifications and experience. Contact InformationIf you would like to find out more about this employment opportunity with the City of Kalgoorlie-Boulder, an employer of choice, please contact People and Culture at (08) 9021 9600.How to ApplyThe City only accepts applications submitted via our website. Applications must address the Skills, Knowledge and Capacity section in the Position Description and include both a Resume and Cover Letter.