Customer Service Officer

Public Sector People are proudly partnered with City of Parramatta Council to recruit for multiple Customer Service Officer on a temporary basis. 

Initial 3 month temp contract w/ potential to extend
Hourly Rate: $40 p/h + Super

Key Responsibilities:

• Manage high volume calls, providing exceptional Customer Service 
• Provide information of organisation services, and resolve customer inquiries to best possible extent
• Guide customers on navigating organisation website, assist with bookings, and complaints handling

Essential: 

• 2+ years experience in a call centre Customer Service position 
• Local government experience and/or experience with TRIM or TechOne

For a confidential discussion, please give Vinea Pho a call on 0434 02