AddressSan Miguel Yamamura Australasia (SMYA) is an established leader in packaging and contract wine filling in Australia and New Zealand. SMYA, a collective packaging specialist is composes of its key group members being, COSPAK, Vinocor, JMP Retail and SANECTOR.
We are a dynamic organisation providing the Australian wine & beverage industries a comprehensive range of services relating to bottling, packaging, warehousing and distribution of wine.
We are seeking a Customer Service Officer on a Full Time basis to join our team based in Jindong (WA).
You will:
- Have previous experience working in a Customer Service role
- Be highly motivated and have a willingness to learn
- Have excellent communication, organisational and time management skills
- Bring energy and a positive attitude
- Be competent in Microsoft Office
Key responsibilities include:
- Carry out Material Planning enquiries daily identifying stock requirements
- Produce Quotes
- Liaise with Suppliers for ordering of all generic dry goods
- Generate purchase orders & customer sales orders
- Track orders
- Update records of purchased products, delivery information and invoices
- Investigate and rectify any discrepancies prior to processing
- Confirm charges are aligned with customers pricing level agreement
- Report customer feedback to the supervisor
- Maintain customer and supplier relationships
To be successful in this role you will be passionate about Customer Service, energetic and a true all- round team player. You will have an ability to work collaboratively within a tight knit team, have a willingness to learn as well as the drive to exceed our customers needs.
If you are looking for your next step in Customer Service and looking to join a progressive and expanding Australasian business, don't delay…APPLY TODAY!
