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Your new company
We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane.
Your new role
- Undertake the provision of accurate and appropriate responses to customer enquiries and issues
- Compile requests for action by Council departments, process applications and complete financial transactions
- Ensure compliance with relevant Council and Customer Services policies, practices, procedures, and service standards.
- Providing input into the development of departmental procedures and processes, advocating for the customer and supporting continual improvement and efficiency
- Assist with developing the capability and capacity within the team and contribute to a positive working environment
What you'll need to succeed
- Great communication skills
- Customer service experience
- Have experience in a similar role
What you'll get in return
- This is a 6-month contract with the possibility of an extension
- A fantastic training programme
- Paying $37.45 per hour + super
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
