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SalaryTroocoo are currently partnered with a unique family-owned business based in South Granville, due to growth of the company, they are needing a motivated and experienced Customer Services officer to be the first point of contact and hit the ground running for their ever changing and busy transport and logistics business.
This a full-time position working Monday – Friday 7.30am – 3.30pm in a busy a fast paced environment.
This role offers training and growth, whilst being a part of a small and supportive team, with your focus providing customer service and support to all clients, making this role your own.
Duties include but not limited to:
- Updating client details and orders
- Trouble shooting
- Complaint handling
- Customer service via the phone and email
- Reception duties
- Data entry
- Consignment notes and quoting
- Following up on unpaid invoices
- 2 years’ experience in a similar role
- Strong customer service background
- Ability to build relationships
- Microsoft office suit
- Ability to multitask and think outside the box
- Attention to detail
- Candidates with a warehousing, manufacturing, transport or logistics experience is highly desirable
Alternatively, if you are interested in the position and feel you have the right skills set, please apply below and we will ensure to get back to your application shortly.
Thank you for your interest.
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