Customer Service Post-Settlements Officer

Custoemr Service - Post-Settlements Officer
Are you an experienced Home loan Officer with a passion for Customer Service? Then this is the role for you!
Your new company
Join this well estbalish organisation based in Parramatta on their journey to open new kinds of opportunities for their customers as a Post-Settlements Officer. This organization is passionate about delivering exceptional Customer Service and places the customer at the heart of everything and customer care is of utmost importance.
Your new role
As a Post-Settlements Officer you will deliver high quality Customer Service and play a key role in making sure their clients and lenders are being provided with the best possible care on a day to day basis. This is a permanent position with fantastic career progression. We are looking for an energetic and confident communicator who will always put the customer first.
Some of your responsibilities will include:

• Build and maintain relationships with clients and lenders by providing excellent Customer Service.
• Manage post-settlement transactions
• Create and maintain customer records.
• Attending to customer enquiries until they are resolved

Your skills and experience

• You’ve got 1 year of experience within home loans, settlements or post-settlements
• A genuine passion and strong commitment to Customer Service
• A thorough understanding of the home loan process.
• You love numbers
• Excellent written and verbal communication skills .
• Highly organised and have acute attention to detail
• You’re great at building and maintaining relationships.

Your benefits

• Accelerate your career with opportunities for career growth and development.
• Parramatta location and close to transport
• Be a part of a community that values innovation.
• Great team culture and ongoing training opportunities.
• Regular company-wide social events

You will love working with them!
Your next step
Does this sound like the right role for you? Then apply now!
Alternatively, please feel free to contact Ella Murray Golden - Consultant on ella.murraygolden@randstad.com.au or 0426 686 033 to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
settlements, post-settlements, client services, Customer Service, credit, loan processing, loan officer, home loan, home loan specialist
Education
Secondary School/High School