Customer Service Representative

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future. The OpportunityCome and discover the opportunity to join our Lysaght business in our Archerfield team as a Customer Service Representative.

 Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. As a Customer Service Representative, you will be the face of BlueScope for our customers, ensuring exceptional service in each interaction.   Working within a friendly and inclusive team you will be a key contact for sales and service enquiries.

 Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries.   With the support of a strong leadership team, you will be given every opportunity to further develop your career in Customer Service and sales with us here at BlueScope Australia. Enjoy a competitive salary package including participation in our Profit Share Program (bonus).

 You will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. Part-time options will be considered. What

Will You Do?

Providing tailored solutions to our customers, you'll also be:Interacting with our customers via phone, email and face to face to manage a variety of enquiries Preparing and following up customer quotes, entering and managing Patio kit orders whilst supporting our sales teams

More About YouAlong with your ability to understand and uncover customer needs transforming these into improved service offerings, you'll bring:Strong customer focus with the ability to resolve issues effectively and efficiently The ability to pick up new and custom IT systems quicklyA proactive approach in building constructive and effective relationships High attention to detail and ability to complete multiple tasks simultaneously A commitment to your own safety and well-being while caring for others Why BlueScopeAs BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:create and deliver innovative solutions that drive transformation in our businessmake an impact that really does shape the world we live inkeep growing through continuous learning and development opportunitiesenjoy the sense of belonging that comes from working with people who genuinely look out for one another