Company

IxomSee more

addressAddressMelbourne, VIC
CategoryCustomer Service

Job description

IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.


Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).


We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.

The Role

We are currently searching for enthusiastic Customer Service Representative to join our team based in our Melbourne Head Office. The Melbourne office has a great team on site and will offer the support and training to help you get equipped to hit the ground running with all things Ixom!

At IXOM, our customers are the most integral part of what we do. Alongside a complex warehousing, logistics and supply chain function, the Customer Service teams are responsible for ensuring all our customers get end to end support. To be successful in this role you will be eager to learn, driven, and have excellent organisation & communication skills.

Key Responsibilities

  • Manage the customer order process (end to end)
  • Ensure the accurate delivery of the right product to the right customer
  • Build and maintain excellent customer relationships
  • Accurate recording and processing of all orders
  • Monitor orders and take a proactive approach to resolve any potential problems
  • Provide outstanding Customer Service
  • Develop and maintain collaborative, cooperative and effective relationships with internal stakeholders

Skills & Experience

  • Have Customer Service experience, either phone based or face-to-face
  • Be a good team player
  • Ability to think on your feet and problem solve
  • Strong written and verbal communication skills
  • Strong time management skills
  • Excellent attention to detail
  • Ability to work in a fast-paced and demanding environment

Benefits at IXOM

We take looking after our people seriously.

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what's important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

To apply for this position, please click the link on this job advert to send your CV to our Talent Acquisition team.

Please note that you must have full working rights to apply.

No agencies please. Ixom will not accept unsolicited resumes from any source other than directly from a candidate.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are several checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Refer code: 2250419. Ixom - The previous day - 2024-05-23 08:25

Ixom

Melbourne, VIC
Popular Customer Service Representative jobs in top cities
Jobs feed

RMH Mental Health Service 2025 Graduate Mental Health Nurse Program

Royal Melbourne Hospital

Melbourne, VIC

Mechanical engineering technician

Arg Workforce

Altona North, VIC

ML Engineering Manager

Waddle

Melbourne, VIC

Sr Cust Exp Specialist (day/night shifts) (Hybrid)

Oilandgasjobsearch.com

Melbourne, VIC

Research assistant - mental health

Telethon Kids Institute

Nedlands, WA

Learning Support Coordinator – Secondary

Christian Schools Australia

Wantirna South, VIC

Medical Practitioner (VR) Gungahlin Area

Gorilla Jobs

Gungahlin, ACT

Student Placement Officer

Australian Trade Training College

Meadowbrook, QLD

Maths Teacher

Schools Vic

Melbourne, VIC

Share jobs with friends

Customer Service Representative

Hafele

Dandenong, VIC

yesterday - seen

Customer Service Representative

Veritas Recruitment Essendon Partnership

Melbourne, VIC

yesterday - seen

Customer Service Representative

R & J Batteries

Bayswater, VIC

yesterday - seen

Customer Service Representative

Select Aust Sydney

Campbellfield, VIC

2 days ago - seen

Receptionist & Customer Service Representative - Textile Mill

Loomtex

Breakwater, VIC

2 days ago - seen

Customer Service Representative - Viva Energy Retail Sale

Coles Express

Sale, VIC

3 days ago - seen

Customer Service Representative

Ultimate Cleaning Concepts

Cranbourne, VIC

3 days ago - seen

Customer Service Representative

Key Business Advisors

Geelong, VIC

3 days ago - seen

Customer Service Representative - Hamilton

Graincorp

Hamilton, VIC

3 days ago - seen

Customer Service Representative

Randstad

Campbellfield, VIC

3 days ago - seen

Customer Service Representative

Aidacare

Geelong, VIC

3 days ago - seen

Customer Service Representative - Geelong West - Full-Time

Commonwealth Bank Of Australia

Melbourne, VIC

3 days ago - seen

Customer Service Representative - First Aid Kits - Multiple roles

St John Ambulance Vic

Melbourne, VIC

3 days ago - seen

Customer Service Representative Opportunities

Kogan.com

Melbourne, VIC

3 days ago - seen

Customer Service Representative (Full-time)

Fs.com Pty Ltd

Dandenong, VIC

3 days ago - seen

Casual Customer Service Representative

Found Space Trading Pty Ltd

Vermont, VIC

3 days ago - seen

Customer Service Representative

Superior Food Services

Reservoir, VIC

3 days ago - seen

Customer Service Representative

Smith & Nephew

Permanent

West Melbourne, VIC

5 days ago - seen