Who we are:
Your PetPA Pharmacy is a dynamic and interactive online veterinary company, changing the way people access veterinary services and pet products across Australia and New Zealand.
We are a fast-moving start up experiencing rapid growth and are looking for a skilled Customer Service Representative to join our pharmacy team! We have an Online Pet supplies store as well as an Online Pet Pharmacy.
What you need:
- Exceptional Customer Service skills
- Polite and professional phone manner
- Computer Literate
- Ability to multitask
- Work in fast paced environment
- Positive attitude
- Willing to learn.
- Exceptional organisation skills
- Sound understanding of veterinary and pet products.
- Pharmacy experience preferred
What you’ll do:
- Respond to all customer enquiries from Australia.
- Answer all incoming pharmacy phone calls and emails.
- Maintain a positive and empathetic attitude to customers at all times.
- Greet and service customers for walk in enquiries.
- Assist Pharmacist with admin duties
- Pick and pack online pharmacy orders