Customer Service Representative
Are you a lover of the optical industry who's ready for a change? Stop the Scroll, Look no further, our Customer Service Representative position is perfect for you!
We're offering a consistent Monday to Friday, 38 hours a week, full time position that will give you the work life balance you're looking for mixed with daily flexing of your optical knowledge and problem solving skills.
About Us
Based in Dandenong South, Victoria, over 45 years, CR Labs has built a reputation as Australia’s Premium Optical Laboratory, providing independent optometry practices with high quality precision optical lenses. Currently we supply approximately 500 practices across Australia and New Zealand. Due to our steady growth, we’re looking for the right people to strengthen our team.
About the Role
This is a great opportunity for any Optical Professional seeking a change. If you are an Optical Dispenser who loves the industry and wants to get behind the scenes, our Customer Service role is for you.
Skills and Experience:
- Optical knowledge to advise Optical Dispensers and optical professionals of best solutions to various challenges
- Positive and bubbly phone manner
- Accuracy and attention to detail
- Ability to multitask
- Ability to work within a team environment
- Flair for problem solving
- Experience with CR Surfacing lenses is an advantage but not essential
Benefits
- Employment within a continually growing company and state of the art environment
- Work-life balance with trading hours from Monday to Friday
- Training provided
- Employee discounts