AddressWho is Australian Truck & 4WD Rentals and what do we do?
Australian Truck & 4WD Rentals (Hertz Trucks) is a franchise operation of Hertz Australia. Hertz started as a 12 car operation in Chicago in 1918, and has since grown into the world's leading car rental company with offices in 150 countries around the world. The company's success is testament to the calibre of people it employs – and we're looking for an experienced, dynamic and motivated Customer Service Representative to help our valued customers with their transportation needs.
Australian Truck & 4WD Rentals has 19 locations in New South Wales, Victoria and South Australia.
What can you expect working for Australian Truck & 4WD Rentals?
We PRIDE ourselves on providing the best Customer Service, fast. Join us on our journey to become the fastest, easiest and most valued operator in town.
What is this role all about?
Hertz Trucks is seeking motivated individuals to work as a Call CentreCustomer Service Representatives at our Bendigo location.
As a Call Centre CSR you will be responsible for:
- Extending exceptional service to create pleasant customer experience through positive and enthusiastic interactions
- Building rapport with customers via telephone and email; some face-to-face service may be required
- Educating and offering our customers competitive rates and conditions across our products and services
What do we need from you?
To be successful in this position, our new team member will be able to demonstrate the following:
- Exceptional Customer Service both over the phone and face to face
- Excellent communication skills, a positive attitude and have a flair for sales
- Previous experience in retail and sales fields, but not essential
- Excellent Computer skills using a variety of different programs
- Call Centre experience is highly regarded, but not essential
Adopting a flexible approach to working hours (weekdays 7am – 5:30pm) is required, and will involve a rotating roster which includes some weekends (7am – 12:30pm).
This is a brilliant opportunity to work for the world leader in vehicle rentals and enjoy being part of the friendly team at Hertz Trucks.
Value we extend
- Career progression/ pathway offered to top performers. Our team leaders, branch managers have progressed their way through Customer Service roles.
- Learning programs to assist with your professional goals
- Above award rates + weekend loading + commission
- Every alternate weekend off
- Job Stability
- Staff discounted rates on vehicle renting
