Customer Service & Sales Representative

Company Description
At TSA our vision is to be the partner of choice for designing and delivering contact centre solutions for the world’s leading brands.
As an Australian-owned business we specialise in helping companies acquire, retain and grow their customer bases. But we're not just a supplier of contact centre services; we're a strategic customer experience technology and innovation partner that can support businesses across all phases of their journey.
We’re a purpose driven business and our mission is clear. We endeavour to create experiences that people love, by revolutionising the way they connect and communicate with brands.
Our Amplifon Client
Amplifon is a global leader in hearing healthcare. Their mission is to transform the way hearing healthcare is perceived and experienced worldwide changing the lives of millions of customers.
Job Description
The Role:
We’re on the lookout for some awesome people to come join our fun and dynamic Amplifon sales team!

• Location? We are all about that work life balance and flexibility in our Docklands office, with hybrid work options available!
• No weekends! Rotating roster 9am to 5:36pm (7.6 hr shifts), Monday to Friday.

What you will be doing?

• Booking customers in for FREE hearing tests
• Primarily through outbound sales. Working through both warm and cold leads.
• Providing information and insight about hearing solutions to our customers
• Promote Ampifon’s suite of products and services

Qualifications
You…

• Thrive in a sales team environment
• Build natural rapport easily
• Passionate sales, helping others or hearing health or all of the above!
• Driven by targets and goals, and some fun competition
• Have patience and empathy for others
• Have the ability to multi-task and manage your time effectively
• Must have full working rights within Australia
• Located in Melbourne

Additional Information
What’s in it for you?

• Earn commissions on top of your base salary
• Daily, weekly and monthly competitions
• Rewards & Recognition programs including VIP nights, event tickets, prizes, parties, our annual ping pong tournament - and more!
• Comprehensive training, with ongoing coaching and development
• Career progression; work your way up and across the business.

This is your opportunity to develop and grow in a stable, full time position. Submit your resume today and begin your new career with TSA!
Check out our social media pages:

• Website: https://tsagroup.com.au/
• Instagram: tsa_group_
• LinkedIn: https://www.linkedin.com/company/tsa-group-australia/