Company DescriptionDo you live for creating unforgettable customer experiences? Are you all about thriving in fast-paced environments where you can flex your problem-solving and communication skills? TSA Group - Australia is looking for someone just like YOU to join our dynamic team.TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centre's in Australia and the Philippines.
Job DescriptionAs an Australia Post Business Specialist you will contact and re-engage with long-term business clients. You will be contacting these customers to understand how we can retain their business and provide them with solutions that are tailored to their business’ needs.What it means to be apart of our team:
- Fully paid comprehensive training: We will take you through 7 days of training period, where we teach you everything you need to know
- Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
- Acting as a brand ambassador: You will be promoting Australia Post Business products and services
- Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates
QualificationsWhat makes you perfect for this role:
- Excellent communication skills, ability to listen, empathise, respect and enjoy general chit chat!
- Open to learning new skills, implementing them and celebrating your wins
- Exhibit resilience, and techniques to allow you to perform at your best
- Strong multi-tasking skills, ability to easily navigate computer systems
- You have a solution based mind-set, always ready to resolve a problem
- Have a fixed internet connection and suitable work from home set-up
- Availability to work Monday - Friday between 8:30am - 5pm
Additional InformationWhy TSA Rocks
- #TSAWays: Experience a unique culture that promotes growth, recognition, and fun!
- Career Advancement: Opportunities to climb the ladder with internal progression.
- Comprehensive Training: Full training with ongoing coaching and development.
- Recognition Programs: We celebrate our people with vibrant and rewarding programs.
- Supportive Team Vibe: Enjoy a fun, friendly, and supportive team environment.
- Experience healthy and encouraging work environment & flexible working schedule*
- Get a chance to receive loyalty and Christmas gifts!
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