AddressThis is an overly exciting time for General Office Products as we are experiencing strong growth through the introduction of innovation that is bringing a shift and growth in the Commercial & Home Office arena. We are a national company operating in each state and territory and now offering the roles of Customer Service Representatives in our HQ based in Dandenong South.
THE ROLE
- Handling incoming and outgoing traffic for our resellers and their customers
- Process orders, pricing, delivery/installation requests and other sales-based enquiries
- Sales order processing
- Involvement in the preparation of quotations and pricelists
- Provide basic advice on furniture installations
- Liaise with warehouse and logistics personnel
- Engage with team members from various locations and departments
- Work with senior management on customer improvement projects from time to time
WE ARE SEEKING A PASSIONATE AND FRIENDLY TEAM MEMBER
- Excellent communication verbally and written
- Good analytical and organisational skills and ability to prioritise workflow
- Strong interpersonal skills
- Professional telephone etiquette
- Outcome based performer
- Take leadership on delivery of projects and engagement across all stakeholders
- A background in Commercial & Home furniture would be ideal but not essential
IMMEDIATE START & INTERVIEWING NOW
- This position offers the right person the opportunity to enjoy a stable long-term career
- To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa
- To submit your application, please apply online
YOUR APPLICATION WILL INCLUDE THE FOLLOWING QUESTIONS:
- Do you have Customer Service experience?
- Have you worked in a call centre before?
- Do you have experience in a sales role?
