Customer Service & Sales Support

We are looking for a dedicated Customer Service and Sales Support expert to join our team in our Marleston Office, Adelaide. As the first point of contact for the business, you will be passionate about providing exceptional Customer Service whether it be by phone, email or in person. This role will also work closely with our sales team to ensure the success of our company. 

We are seeking an enthusiastic and self-motivated team player to join our close-knit team on a 6-month contract with the prospect of a permanent role, who will be responsible for the following tasks:

• General reception including first point of call for customers and phone enquiries
• Phone, email, and website order processing
• Quote generation and management
• Order follow up through shipment tracking, checking stock availability and supplier contact
• Database maintenance through Microsoft Dynamics and Ostendo
• Administrative and coordination support as required
• Assist staff with day-to-day duties as required including dispatch and accounts receivable

This role is initially for 6 months with potential to move to a permanent role with more opportunities long term!

• Competitive salary with experience and demonstrated ability.
• Be a part of a friendly team.
• Our office hours: 8.30am - 4.30pm Monday to Friday only and no public holiday work is required.
• Team lunches are often provided to share in the celebration of the Company's continued success.
• Join a rapidly growing Company that takes pride in their Customer Service.

OneTemp has been a leading provider of measuring and controlling instruments in Australia for over 50 years. Our commitment to quality assurance ensures that we provide our customers the best service possible, from repair to supplying them with cutting-edge technologies.

We value those who take initiative and are proactive in finding better ways to do things, as well as those who go above and beyond to ensure that our customers are completely satisfied with our service. With a focus on innovation, OneTemp is constantly searching for new ways to improve product offerings for our clients to ensure they get the most out of their devices.

• You have proven Customer Service experience
• You have fast and accurate data entry skills
• You have excellent interpersonal and communication skills – written and verbal.
• You have good organisational skills and the ability to multitask.
• You are a natural team player with a desire to provide exceptional Customer Service.
• You have proficiency in Microsoft Office and CRM software such as Dynamics or similar.
   

This is a busy role with many competing priorities such as answering phones, order entry, serving retail customers, and customer quoting - if you thrive under pressure and have good time management skills, please apply.

*Immediate Start Available

If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. 

Please note; only short-listed candidates will be contacted.