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SalaryWe're seeking passionate individuals to join our team in Adelaide as an Apia Specialist. Commencing on Wednesday 1st May 2024 we want you to join our dedicated team of specialists and embark on a journey where your skills make a difference.As an Apia Specialist you will be connecting our customers to the products and services that meet their needs and lifestyle. We want to help them protect their today and tomorrow and it makes us feel good helping them.These roles are permanent full-time roles across Monday to Friday with a start window of between 7.30am-10.30am.Additionally, you will benefit from a 7-week, full-time onsite training program, ensuring you are fully equipped for success from day one. Following your successful training and probationary period (3 months) in line with demonstrating competency in the role you will have the opportunity to explore work from home, which includes weekly requirements to attend the office.What you'll do
- Take inbound calls regarding multiple insurance products
- Providing information on the products available and identifying the appropriate policy to meet the customers' requirements
- Deliver a seamless customer experience on various insurance products that provide value to our customers
- Achieve customer sales and service targets set for all customer segments
- $59,000 + 11% super
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
- Great company discounts and benefits - 25% off insurance products & staff banking offers
- Extensive reward and recognition programs
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Find our full list of benefits here -
- Exceptional Customer Service skills either face to face or over the phone
- Ability to connect with customers and lead great conversations to provide the right solutions
- Effective interpersonal and communication skills both written and verbal
- Problem solving and negotiation skills
- Good computer literacy and navigation skills with experience working with multiple systems
- Prior experience in sales or knowledge of the sales process is desirable
- Shift 1: Monday to Friday - 37.5 hours - start window 7.30am-10.30am (SA)
- Home phone line or VOIP connection
- Internet connection
- You will be provided with a company issued Laptop which can plug into the facilities in the office, or to use when working from home.
- For work from home purposes, you will also need a keyboard, mouse and computer screen at home, combined with the required cables and/or dock to connect to the laptop.
- Ergonomic set up with desk and chair in a quiet, private space.
Applications close: 07 Apr 2024 AUS Eastern Standard TimeDon't see a job for you?Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.
- Adelaide
- 7 Apr 2024
- Adelaide
- 7 Apr 2024
