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Form of workSeeking a New Role in Customer Service?
Are you interested in joining a friendly and rapidly expanding company that provides excellent pay and flexible work conditions?
Act quickly—Timbecon is recruiting a Customer Service Assistant for our Melbourne store!
Timbecon is a prominent, customer-oriented woodworking retailer at the forefront of Australia's enthusiast woodworking industry. As one of the nation’s fastest-growing companies, we continuously invest in new technologies, equipment, and Our Team.
We need a dedicated Customer Service Assistant who excels in delivering outstanding Customer Service, possesses strong organisational skills, and can work independently.
We're seeking someone who:
- Is ambitious and eager to advance,
- Is genuinely concerned about customers' needs,
- Can manage the demands of peak periods,
- Has experience in woodworking or hardware,
- Can think on their feet and operate independently,
- And most importantly, is a sociable and approachable individual who fits well with our tight-knit team.
Your role will involve:
- Working full-time, during four weekdays and Saturday mornings,
- Responding to customer inquiries via phone, email, and live chat,
- Managing customer product queries and processing sales orders,
- Assisting customers with deliveries, warranties, and general support,
- Being an integral part of a team that values fun and camaraderie.
About Timbecon:
Timbecon is a specialist woodworking retailer with a strong online presence and physical stores in Melbourne (Epping) and Perth (Canning Vale).
Woodworking is a beloved hobby worldwide. Seize this chance to be part of a dynamic, progressive company that strives to provide Australian woodworkers with the ultimate retail experience.
